Get In Touch

We are here to help and answer any question you might have. We look forward to hearing from you.

+91-7838282915

support@docstel.com

Branch Address: 48, Sector 11, Agra, UP 282007

faq

Though our medical team always try to contact you through different means but we would recommend high speed internet connectivity which can be availed using 3G, 4G or WIFI with good bandwidth for the Video-consultation with specialist doctor.

Yes. If your employer or health insurance policy has a relationship with us.

Yes! We have a motto to keep our customers happy. We have also shared some testimonials who have used our service. If you have any questions for us, for whatever reason, do not hesitate to contact our support team.

Yes, our physicians can prescribe a wide range of medication except narcotics or narcotic based pain medications that have been considered as controlled substances.

All our physicians are well trained and licensed. We offer you to chose from the list according to your requirement. Even at times, our medical team can help you in determining the best suited physician. We constantly keep upgrading our list to help you opt the best physician for your ailment.

If you’re unhappy with your consultation, please feel free to contact our customer support team. They will address all your concerns and ensure happiness for future experience.

Patient privacy is our utmost importance. We follow stringent protocols for our servers and data security. We are also HIPAA compliant.

We accept all major credit & Debit cards (from all major banks) such as: VISA, MasterCard, RuPay & American Express. You may also pay using Net Banking & Mobile Wallets.

Do not worry and contact our customer support team who would assist you in making the payment.

We have full confidence in our services that our service is unique and helpful; whereas if you still wish to get a refund then please contact our customer support team within 5 business days of your purchase. 

Our website does not store any card details. On selecting the concerned service from us, you will be routed to highly secured page of approved payment gateway for processing.

 

Do you have any query Just let us know