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How It Works

faq

Though our medical team always try to contact you through different means but we would recommend high speed internet connectivity which can be availed using 3G, 4G or WIFI with good bandwidth for the Video-consultation with specialist doctor.

Yes. If your employer or health insurance policy has a relationship with us.

Yes! We have a motto to keep our customers happy. We have also shared some testimonials who have used our service. If you have any questions for us, for whatever reason, do not hesitate to contact our support team.

Yes, our physicians can prescribe a wide range of medication except narcotics or narcotic based pain medications that have been considered as controlled substances.

All our physicians are well trained and licensed. We offer you to chose from the list according to your requirement. Even at times, our medical team can help you in determining the best suited physician. We constantly keep upgrading our list to help you opt the best physician for your ailment.

If you’re unhappy with your consultation, please feel free to contact our customer support team. They will address all your concerns and ensure happiness for future experience.

Patient privacy is our utmost importance. We follow stringent protocols for our servers and data security. We are also HIPAA compliant.

We accept all major credit & Debit cards (from all major banks) such as: VISA, MasterCard, RuPay & American Express. You may also pay using Net Banking & Mobile Wallets.

Do not worry and contact our customer support team who would assist you in making the payment.

We have full confidence in our services that our service is unique and helpful; whereas if you still wish to get a refund then please contact our customer support team within 5 business days of your purchase. 

Our website does not store any card details. On selecting the concerned service from us, you will be routed to highly secured page of approved payment gateway for processing.

What People Say

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Mrs. Reena Patel

"Hi, I had done online doctor consultation with Orthopedic. Sent picture of my x-rays they guided me so good , best online consultation and all my records are at one place."

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Mrs. Anamika Debnath

"24x7 Access to doctors in no time, with 2 kids, one of them is bound to fall sick. Comes in super handy. Specially my back pain is always helpful, whenever needed"

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Mr. Rakesh Parihar

Just one consultation and my problem was solved. I saved my time and money by consulting best doctors from my home and unnecessary travel to main city.

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Mr. Pradeep Singh

"The Docstel EMR is the best available EMR, and this tool will enable our community to do the right thing when it comes to healthcare.”

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Mrs. Ghazala Nazeem

Consulting the international doctors for my mother was the mainstay for her treatment. We got the latest treatment followed in US done in India.